You're paying staff to be available. Let's fill their week.
Lead generation for NDIS providers in Melbourne. People in your
service area are searching for support right now — we make sure they
find you, and that no enquiry goes unanswered.
That's the entire cost of fixing it, lost every
5.1 weeks.
№ 03 — The problemOne channel is not a plan
Referrals are real. They're just not a plan.
Word of mouth and support coordinators send good participants — but
they can't be forecast, scaled, or turned up the week after you've
hired. A second channel you control sits beside them, not in place of
them. It's the difference between hoping the roster fills and knowing
when it will.
№ 04 — What we buildBuilt once · yours to keep
№ 01 / 06Build
Conversion-focused website
A site with one job: turn a search into an enquiry. Built once,
owned by you.
№ 02 / 06Build
AI chat assistant
Trained on your services, areas and intake process — answers
questions at 2pm and 2am, and turns visitors into enquiries.
№ 03 / 06Build
Google Business Profile
Optimised so you appear in the map pack when families search for
support in your suburbs.
№ 04 / 06Build
CRM pipeline
Every enquiry logged, staged and visible — from first contact to
service agreement. Nothing lives in someone's inbox.
№ 05 / 06Build
60-second reply
Instant SMS and email response to every enquiry, within 60
seconds — every time, including weekends.
№ 06 / 06Measure
Call + conversion tracking
Every call and form submission tied back to the campaign and
keyword that produced it.
№ 05 — What we runWeekly · for 90 days
№ 01Google Search campaignsAcross your service areas — reaching people searching for support right now.
№ 02Keyword + search-term managementAdding what converts, cutting what doesn't, every week.
№ 03Landing page iterationThe page keeps improving as the data comes in.
№ 04Weekly dashboard + review callA 30-minute call on the numbers: enquiries, cost per enquiry, what changes next week.
№ 05Follow-up accountabilityEvery lead chased to an outcome — booked, in progress, or a clean no.
№ 06 — The guaranteeIn writing
The Capacity Guarantee
10 qualified participant enquiries in 90 days —
or your fees come back.
Within 90 days you'll have 10 qualified participant enquiries —
named, contactable, NDIS-funded, in your service area, asking about
a service you deliver, logged in your CRM.
If we miss it — 01
Every dollar of management fees comes back.
If we miss it — 02
We keep running the campaign at our cost until you get there.
If we miss it — 03
You keep the website, CRM, tracking and ad account permanently.
Your side
Every enquiry contacted within 4 business hours, and you attend
the weekly 30-minute review.
№ 07 — TimelineKickoff to review
Days 1–5Kickoff — service areas and intake mapped, ad account opened in your name.
Days 5–14Website, CRM and automation built and live.
Day 14Campaigns live.
Days 14–90Weekly optimisation — search terms, bids, landing page, follow-up.